Privacy Policy
At Charis Seafoods, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our restaurant, use our website, or engage with our services.
1. Information We Collect
We collect personal information that you provide to us, including but not limited to:
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Contact Information: Name, email address, phone number, and delivery or billing address.
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Order Information: Details of the products you purchase or request, including payment information.
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Website Usage: Information about your interaction with our website, including IP addresses, browsing behavior, and other related data.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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Processing Orders: To fulfill your orders, manage your requests, and provide customer support.
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Improving Our Services: To analyze website usage, improve our offerings, and personalize your experience.
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Marketing Communications: To send you promotional emails or updates, with your consent. You can opt out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.
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Customer Feedback: To gather feedback on your experience to help us improve our services and ensure customer satisfaction.
3. Data Sharing and Disclosure
We will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
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Service Providers: We may share your information with trusted third-party service providers who help us process orders, manage payments, or perform other functions necessary to deliver our services.
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Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations or respond to legal requests, such as subpoenas or court orders.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or alteration. Our website uses secure encryption methods (SSL) to protect sensitive data during transmission. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic, provide social media features, and personalize content. You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.
6. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites, and we encourage you to read their privacy policies before providing any personal information.
7. Your Rights and Choices
You have the right to:
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Access and Update: Request access to or update the personal information we have collected about you.
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Delete: Request the deletion of your personal information, subject to legal obligations.
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Opt-Out: Opt out of receiving marketing communications from us by following the instructions in the communication or contacting us directly.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information.
9. Changes to this Privacy Policy
Charis Seafoods reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.
Thank you for trusting Charis Seafoods with your personal information. We value your privacy and are committed to keeping it safe.