Welcome to Charis Seafoods! By using our services and purchasing from our restaurant, you agree to the following terms and conditions. Please read these terms carefully before using our website or dining with us.

1. General Information

Charis Seafoods is a seafood restaurant and takeaway located at 371 Marine Parade, Labrador QLD 4215, Australia. We are committed to providing fresh, high-quality seafood and excellent customer service.

2. Orders and Payment

By placing an order, you agree to pay for the items at the time of purchase. We accept various payment methods, including cash and card payments. All prices are listed in Australian dollars and are subject to change without notice.

3. Delivery and Pickup

If you choose to place an order for pickup, you are responsible for collecting your order from Charis Seafoods at the designated time. For delivery orders (if applicable), delivery times are estimates, and we are not responsible for delays caused by external factors.

4. Refund and Cancellation Policy

We take great care to ensure the quality of our products. If you are dissatisfied with your order, please contact us within 24 hours of receipt. Refunds and cancellations may be granted at the discretion of Charis Seafoods, depending on the circumstances.

5. Allergies and Dietary Restrictions

At Charis Seafoods, we take food allergies seriously. Please inform our staff of any dietary restrictions or allergies when ordering. While we strive to accommodate specific dietary needs, we cannot guarantee that cross-contamination will not occur.

6. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Any personal data you provide, including your name, phone number, email address, and payment details, will only be used for the purpose of processing your orders and improving your experience with Charis Seafoods. We do not share your information with third parties, except where required by law.

7. Use of Our Website

By using our website, you agree to abide by our terms and conditions. You agree not to misuse our website or engage in any unlawful activity that could damage or disrupt the service. We reserve the right to update, modify, or suspend our website as necessary.

8. Liability

Charis Seafoods is not liable for any indirect, incidental, or consequential damages resulting from the use of our services or the consumption of our food. We are not responsible for any losses or damages that may occur due to the actions of third parties.

9. Changes to Terms of Service

Charis Seafoods reserves the right to update or change these Terms of Service at any time. We encourage you to review these terms periodically to stay informed of any updates. Your continued use of our services after changes have been made constitutes your acceptance of the revised terms.

10. Governing Law

These Terms of Service are governed by the laws of Queensland, Australia. Any disputes arising from the use of our services will be resolved in accordance with local laws.

If you have any questions or concerns about these Terms of Service, please feel free to contact us 

Thank you for choosing Charis Seafoods!